Order 1,000 — Terms and Conditions

Casa Floré is about to take its 1,000th order. We're refunding it in full. These terms explain how it works.

1. Promoter

Casa Floré Pty Ltd, 168/20 Binya Avenue, Tweed Heads NSW 2485, Australia ("Casa Floré", "we", "us"). Contact: hello@casaflore.com.au.

2. Promotion period

The promotion starts on 1 November 2026 and ends when the qualifying order described below is placed, or at 11:59pm AEDT on 31 December 2026, whichever comes first.

3. The qualifying order

The qualifying order is the order numbered #2000 in our store system (our order numbers started at #1001, so #2000 is our 1,000th order), placed at casaflore.com.au during the promotion period.

If order #2000 is cancelled, refunded, flagged as fraudulent, placed as a test, placed by an ineligible person, or not paid in full, the next valid order placed after it becomes the qualifying order.

4. Who can take part

Anyone aged 18 or over who places an order with a delivery address in a country we ship to, except where this promotion is prohibited or restricted by local law. Casa Floré staff, contractors and their immediate families are not eligible.

If the qualifying customer lives in Canada, they must correctly answer a time-limited mathematical skill-testing question before the refund is issued.

5. The prize

A full refund of the amount paid for the qualifying order, including products, accessories and shipping. The customer keeps everything in the order. The prize is one refund, is not transferable, and cannot be exchanged for cash beyond the amount paid. Total prize value is the value of the qualifying order.

The refund is paid to the original payment method within 14 days of the qualifying customer being confirmed. Any later return of items from the qualifying order is not eligible for a second refund.

6. How the customer is notified

We will email the qualifying customer at the address on the order within 3 business days of the order being confirmed. With their permission, we may share their first name and suburb or city on our website, emails and social media. We will never publish their full name, address or order contents without consent.

7. No extra entry needed

There is nothing to sign up for. Placing an order is the only step, and the normal store terms, pricing and policies apply to every order, including any Black Friday pricing in effect at the time.

8. General

We won't say how close we are to order #2000. Casa Floré may amend, suspend or end this promotion if something outside our control affects it, subject to any relevant law. Our decision on the qualifying order is final. Nothing in these terms limits any rights you have under the Australian Consumer Law. Personal information is handled under our Privacy Policy.